Employee Engagement and Organisational Performance in Some Selected Eateries in Edo State

Abstract

This study examined the influence of employee engagement on organisational performance in selected eateries in Edo State. It focused on four key dimensions of employee engagement: emotional, cognitive, behavioural, and social engagement. The study's population consisted of 199 employees from the chosen eateries in Edo State. A simple random sampling technique was employed to select 133 respondents for the research. Data was collected using a structured questionnaire and analysed with both descriptive and inferential statistics. The findings revealed that emotional, cognitive, and social engagement had significant relationships with organisational performance, while behavioural engagement did not have a significant impact. Based on these results, the study recommends that the management of eateries in Edo State should regularly recognise, acknowledge, and appreciate employees' contributions and achievements. This approach will help sustain and enhance employees' emotional, cognitive, and social connections to the organisation.