Workplace Incivility and Organisational Commitment in the Nigerian Context: A Pathway to Achieving Decent Work and Sustainable Growth

Abstract

This study investigates the relationship between workplace incivility and organisational commitment in Nigerian organisations, considering demographic variables such as age, gender, married status, and educational level. A cross-sectional design was used to collect data from 435 employees from four public sector organisations. The findings show a complex relationship between workplace behaviours and organisational outcomes. Contrary to previous research, hostility was revealed as a substantial positive predictor of organisational commitment. Privacy invasion, exclusionary behaviour, and gossiping were not significant predictors, although there were gender disparities in gossiping, with males reporting higher levels. Age was a favourable predictor of organisational commitment, but marital status and educational qualifications were negative factors. These findings highlight the significance of cultural and economic circumstances in determining organisational dynamics. The study emphasises the importance of personalised treatments addressing workplace incivility and demographic-specific retention methods. The findings provide complex insights into the links among workplace incivilities, organisational commitment, and demographic variables in the Nigerian context, highlighting the need for further investigation of these dynamics in diverse cultural situations.